Our company

To be the most preferred business process outsourcing partner for your business

Started in 2003, Mas Callnet India P. Ltd.  is India’s only 360 degree CX focused ITES provider.

We combine our deep industry knowledge in contact center operations and integrated feet on street solutions utilizing innovative technology to offer phenomenal  AI led solutions to over 250 clients across all the major domains.

Our unique methodology of using People, Process and Technology in the most innovative manner has enabled us to provide exemplary customized solutions at cost smart costs.

With years of experience into providing customized solutions to our clients, we are always striving to innovate for every client’s specific needs.

Our Services

People | Process | Technology

Customer Interaction Solution

We enable businesses to take a measured decision by bringing in the right solution to each customers of them, we help you define the best customer service strategy and deploy an efficient and unique operation to handle each interaction, no matter the location.

Customer Interaction Solution

Field Fulfillment Services

Market insights and other Feet on street based solutions are the back bone of all modern and flourishing businesses.

Field Fulfillment Services

Omni-Channel Enabled Customer Service Solutions - Pay As You Go

Perfect amalgamation of IVR, Dialer, 24/7 Human Support, omnichannel enabled suit in an AI enabled environment.

Omni-Channel Enabled Customer Service Solutions - Pay As You Go

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Industries we serve

Managed services customized for your industry

Banking

Let us show you how our experience.

Banking
FMCG

Let us show you how our experience.

FMCG
Insurance

Let us show you how our experience.

Insurance
Healthcare

Let us show you how our experience.

Healthcare
Automobiles

Let us show you how our experience.

Automobiles
Telecom
Telecom
Retail and Ecommerce
Retail and Ecommerce
Aviation
Aviation
Logistics
Logistics
our values

COMMITMENT INNOVATION REPUTATION EXCELLENCE

These values give us the foundations we need.
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Testimonials

What our customers say

“I sleep easier at night knowing the NanoSoft team is in my corner. Supporting my business and keeping my systems in Tip-Top shape.”

John H. Bedard, Jr

Office Manager

Dialdesk is a supporting tool for my business. The most significant improvements in my business because of Dialdesk are accurate complaint capture and timely alerts to field them. I see that in future, service departments will be most benefitted with service.

Vineet Lather

Engineer - Spheros Motherson

I get excellent support from the team. Using Dialdesk has brought efficiency and cost effectiveness in our operations. We have recommended Dialdesk to other vendors. Businesses that require customer service and SLA management will find the solution useful.

Mukesh Jain

CEO - Doorserve Solutions

“I got fully developed infrastructure and manpower at the most competitive cost. Dialdesk gives me and easy and clear layout which helps our work. I would recommend the product to anyone that needs customer support for business.”

Pramod Kumar Pandey

Manager – After sales – Usha Shriram
Let’s get started

Are you ready for a better, more productive business?

Stop worrying about problems. Focus on your business.
Let us provide the support you deserve.