Our company

To be the most preferred business process outsourcing partner for your business

Started in 2003, Mas Callnet India P. Ltd.  is India’s only 360 degree CX focused ITES provider.

We combine our deep industry knowledge in contact center operations and integrated feet on street solutions utilizing innovative technology to offer phenomenal  AI led solutions to over 250 clients across all the major domains.

Our unique methodology of using People, Process and Technology in the most innovative manner has enabled us to provide exemplary customized solutions at cost smart costs.

With years of experience into providing customized solutions to our clients, we are always striving to innovate for every client’s specific needs.

Our Services

People | Process | Technology

Customer Interaction Solution

We enable businesses to take a measured decision by bringing in the right solution to each customers of them, we help you define the best customer service strategy and deploy an efficient and unique operation to handle each interaction, no matter the location.

Customer Interaction Solution

Field Fulfillment Services

Market insights and other Feet on street based solutions are the back bone of all modern and flourishing businesses.

Field Fulfillment Services

Omni-Channel Enabled Customer Service Solutions - Pay As You Go

Perfect amalgamation of IVR, Dialer, 24/7 Human Support, omnichannel enabled suit in an AI enabled environment.

Omni-Channel Enabled Customer Service Solutions - Pay As You Go
Industries we serve

Managed services customized for your industry

Banking

Let us show you how our experience.

Banking
FMCG

Let us show you how our experience.

FMCG
Insurance

Let us show you how our experience.

Insurance
Healthcare

Let us show you how our experience.

Healthcare
Automobiles

Let us show you how our experience.

Automobiles
Telecom
Telecom
Retail and Ecommerce
Retail and Ecommerce
Aviation
Aviation
Logistics
Logistics
our values

COMMITMENT INNOVATION REPUTATION EXCELLENCE

These values give us the foundations we need.
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Testimonials

What our customers say