Customer Interaction Solution

overview

Customer Interaction Solution

We offer phenomenal Inbound and Outbound contact center solutions for our clients, where we use a perfect blend of People, Process and Superb Technology to deliver supreme customer experience to their customers. We offer customize solutions, tailormade as per your industry. We have an in depth domain expertise in managing inbound & outbound contact centers for all the verticals.Witten communications(W-COM) have been always our forte where we have handled wcom processes at nodal and appellate level. We also offer one of the largest Feet-On-Street solutions by catering to remotest part of India for any kind of primary research activity

Years experience

0+

Years experience
Customer Interaction

0Billion

Customer Interaction
Clients

0+

Clients
Presence

0Centers

Presence
Language

0Languages

Language
Team Strength

0K+

Team Strength
Solutions

Comprehensive services include

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    ACQUIRE

    1 : Acquisition 2 : Verification
    3 : Onboarding 4 : Sales profiling

  • telephone-operator-4682_c9489618-836b-47ec-8489-e15f613cb10c

    MANAGE

    1 : Customer education 2 : Grievance management 3 : Assessment & management 4 : Customer feedback

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    GROW

    1 : Collections 2 : Repeat business 3 : Up selling & Cross selling 4 : Customer portfolio management

  • settings-server-1872_2e41baf2-8789-4215-b430-db35c3899936

    MAINTAIN

    1 : Customer retention 2 : Relationship management 3 : Customer retention

Benefits

Our services provide a unique range of benefits

  • India’s Only True 360 degree Customer Life Cycle Management Company

  • Enabled Customer services

  • AI Enabled Applications

  • Proven Experience

  • Intelligent Insights

  • Phenomenal CX Quotient

  • Make Businesses Future ready

  • Empowering Businesses to take measured and controlled decisions

  • Enhancing Automations and reducing Human Expenses

I get excellent support from the team. Using Dialdesk has brought efficiency and cost effectiveness in our operations. We have recommended Dialdesk to other vendors. Businesses that require customer service and SLA management will find the solution useful..
Mukesh Jain
CEO Doorserve Solutions